Terms and Conditions for TengaNow.co.za
Effective Date: December 26, 2024
Welcome to TengaNow.co.za! By using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before accessing or using our platform. If you do not agree with these terms, you may not use our services.
1. Definitions
• “We,” “Us,” “Our”: Refers to TengaNow.co.za, its owners, and operators.
• “You,” “Your”: Refers to the user or customer of our website and services.
• “Services”: Refers to the fulfillment, logistics, and related services provided by TengaNow.
• “Website”: Refers to TengaNow.co.za and all its subdomains.
2. Use of Our Website
1. Eligibility: You must be at least 18 years old to use our website and services.
2. Accuracy: You agree to provide accurate and complete information when creating an account or placing an order.
3. Prohibited Activities: You may not use our website for:
• Illegal or unauthorized purposes.
• Distributing malware, spam, or harmful software.
• Violating intellectual property rights or privacy.
3. Our Services
1. Fulfillment Services: TengaNow provides low-commission order fulfillment services for eCommerce businesses.
2. Service Availability: We strive to ensure uninterrupted service but do not guarantee 100% uptime or error-free operation.
3. Modification of Services: We reserve the right to modify, suspend, or terminate any service at our discretion.
4. Pricing and Payment
1. Pricing: Prices for our services are clearly displayed on the website and may be subject to change.
2. Payment Terms: Payment must be made upfront for services unless otherwise agreed upon in writing.
3. Taxes: All applicable taxes, including VAT, are your responsibility.
4. Late Payments: Late payments may incur additional fees or suspension of services.
5. Orders and Fulfillment
1. Order Accuracy: You are responsible for ensuring the accuracy of order details (e.g., item descriptions, shipping addresses).
2. Shipping and Delivery: Delivery timelines are estimates and not guaranteed. Delays caused by third-party couriers are beyond our control.
3. Returns and Refunds: Refunds for undelivered or incorrect orders will be handled according to our Returns and Refunds Policy.
6. User Accounts
1. Account Creation: You must create an account to access certain features.
2. Security: You are responsible for maintaining the confidentiality of your account credentials.
3. Termination: We reserve the right to terminate accounts for violations of these terms.
7. Intellectual Property
1. Ownership: All content on the website, including text, graphics, logos, and software, is owned by or licensed to TengaNow and protected under intellectual property laws.
2. License: You are granted a limited, non-exclusive, and revocable license to use the website for personal or business purposes.
3. Restrictions: You may not copy, modify, distribute, or sell any content without our explicit consent.
8. Limitation of Liability
1. No Warranty: Our services are provided “as is” and “as available.” We make no guarantees regarding accuracy, reliability, or fitness for a specific purpose.
2. Exclusion of Liability: To the fullest extent permitted by law, TengaNow will not be held liable for:
• Indirect, incidental, or consequential damages.
• Loss of profits, revenue, or data.
• Delays or disruptions caused by third parties.
9. Indemnification
You agree to indemnify and hold harmless TengaNow, its employees, and affiliates from any claims, damages, or expenses arising from your use of the website or violation of these Terms and Conditions.
10. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices and encourage you to review their terms.
12. Termination
We may terminate or suspend your access to our website or services without notice if you violate these Terms and Conditions or engage in prohibited activities.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of South Africa, and any disputes shall be subject to the exclusive jurisdiction of South African courts.
14. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting on this page, and your continued use of our services constitutes acceptance of the updated terms.
15. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
• Email: support@tenganow.co.za
• Phone: +27 (0) 443 6376
• Address: 377 Rivonia Boulevard, Johannesburg, South Africa
Last Updated: December 26, 2024
